This is a general refund policy template. Adjust timelines/eligibility to match how you want to handle refunds and what Paddle requires for your category.
Subscriptions (Monthly/Yearly)
- You can cancel anytime to stop future renewals.
- Refunds may be provided on a case-by-case basis if requested shortly after purchase.
Lifetime
- Lifetime purchases are generally non-refundable after a short grace period unless required by law.
How to request a refund
Email us with the purchase email, approximate purchase date, and reason: support@lokiclarke.com
Chargebacks and disputes
If you believe a charge is incorrect, contact us first so we can help resolve it quickly.